Office Management & Greeting
Clients/Families/Visitors - Schedule appointments for clinical staff and
medical clinic; greet and sign in clients/families; obtain necessary
insurance information and ID cards, update client information in EMR; send
out missed appointment notices; mail processing; maintain office supplies
and handle equipment maintenance.
OP Case Management Duties (OP
therapy & Med Management) - Complete eligibility checks; manage
treatment plan review schedules for therapists; schedule psychiatric
evaluations and medication checks; assist with completion of referrals;
assist with tracking of therapist caseloads
High
school diploma or equivalent required, post-high school education
preferred. Understanding of clinical office functioning and
demonstrated competence with documentation (timeliness and content) and
navigating electronic medical records. Must be organized and able to
effectively manage time to meet clinical needs and scheduling
demands. Strong comfort level with Microsoft office products and
Outlook.